Ayush Mittal

Ayush Mittal

Chapter Lead IT at ING

Chapter Lead with extensive experience in building, managing, and optimizing technology solutions. I am passionate about driving innovation, particularly within the realm of software engineering and AI.

I have a strong background in building resilient and scalable distributed solutions, ensuring robust architecture and maintainability. My focus on data-driven insights has equipped me to anticipate challenges in system reliability and distributed computing.

Currently based in Amsterdam, I lead a talented team, balancing technical excellence and strategic vision to meet the dynamic needs of a fast-paced industry.Together we are building a scalable next-generation contact center solution at ING using Twilio, Google Dialogflow and Generative AI, enhancing the capabilities of contact center solutions across multiple regions.

I am always open to sharing insights, collaborating on innovative projects, or discussing the intersection of technology, architecture, and AI.

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